Accessibility Statement
Accessibility Commitment at West Kensington Movers
West Kensington Movers is committed to providing an accessible and inclusive experience for all customers in the West Kensington area, including people with disabilities. This Accessibility Statement explains the steps we take to make our digital content and moving services more accessible, and how you can contact us with accessibility requests or feedback.
Our Accessibility Standards and Goals
We aim to align our website and online services with the Web Content Accessibility Guidelines, WCAG 2.1 Level AA. These guidelines are recognised internationally as a standard for making digital content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning and neurological disabilities.
We are continually working to improve both our online information and our moving services in West Kensington so that as many people as possible can use them comfortably and independently.
Screen Reader Support
Our website has been designed to work with modern screen-reader software to support customers who are blind or have low vision. We use clear headings, descriptive page titles and meaningful text labels wherever possible so that screen-reader users can understand the structure and content of each page.
Images that are important to understanding our services are given alternative text, and we avoid using images of text where this would reduce accessibility. We also aim to keep language clear and straightforward, so that all customers, including those using assistive technologies, can easily understand information about our West Kensington movers and related services.
Keyboard Navigation
Our website is designed so that key content and features can be accessed using a keyboard alone, without requiring a mouse. This includes the ability to move through menus, forms and interactive elements in a logical order using the Tab, Shift plus Tab, Enter and arrow keys.
We aim to ensure that there is clear focus indication so that keyboard users can always see which element is currently selected. This supports visitors who have motor impairments, those who use alternative input devices and anyone who prefers not to use a mouse when learning about our moving services in West Kensington.
Visual Design and Readability
We consider visual accessibility in the design of our website. We aim to maintain sufficient colour contrast between text and background, use legible font sizes and avoid relying solely on colour to convey important information.
Content is structured with headings and paragraphs to make it easier to scan and understand. Wherever possible, we design layouts that work across different screen sizes and modern browsers, helping customers in West Kensington and beyond access information from desktop, tablet or mobile devices.
Ongoing Improvements and Limitations
Accessibility is an ongoing process. While we strive to meet WCAG 2.1 Level AA guidelines, there may be areas of our website or services that are not yet fully accessible. We are actively reviewing our content, features and processes to identify and address any accessibility issues.
If you encounter any barriers while using our website, or if any aspect of our West Kensington movers service is difficult to access due to a disability, we want to know so that we can work to improve it.
Requesting Accessible Support and Contacting Us
We welcome feedback on the accessibility of our website and our moving services in the West Kensington area. If you experience any difficulty accessing information, booking a move, completing a form or communicating with us due to an accessibility issue, you can contact us and request support or an alternative method of communication.
When you contact us about an accessibility request, please include details of the problem you faced, the page or service you were using, and any assistive technology you rely on. This information helps us respond effectively and improve the experience for other customers.
We are committed to responding to accessibility enquiries in a timely manner and, where possible, offering reasonable adjustments to ensure you can access our moving and relocation services in West Kensington without unnecessary barriers.
